Privacy Policy

Your privacy is of utmost importance to us. This privacy statement elaborates on how we (collectively referred to as "we", "us", or "our") collect, utilize, share, and process your personal information in the course of providing our products and services.

Collection & Utilization of Personal Data

Personal data refers to information that can directly or indirectly identify your identity. It also includes anonymous data that is linked to identifiable information. Notably, it does not cover data that has been irreversibly anonymized or aggregated to the extent that it can no longer be used to identify you, whether alone or in combination with other information.

Promoting Safety & Security

We adhere to the principles of legality, legitimacy, and transparency. We only collect and process the minimum necessary data for specified, limited purposes, and adopt technical and administrative measures to safeguard data security. We use personal data to verify accounts and user activities, as well as to enhance safety – such as monitoring fraud and investigating suspicious, potentially illegal activities or violations of our terms and policies. This processing is based on our legitimate interest in ensuring the safety and reliability of our products and services.

Types of Personal Data We Collect

① Data you actively provide:

We collect personal data you submit when using our products and services or interacting with us – for example, when creating an account, participating in online surveys, or using our online help and chat tools. For purchase transactions, we collect relevant payment data (such as credit/debit card details), account authentication information, as well as billing, shipping, and contact details.

② Data related to your use of our services & products:

When visiting our websites, we may collect device information (type, unique identifier, IP address), operating system, browser type, usage data, diagnostic information, and location data (where available). Our services may use GPS, IP addresses, and other technologies to determine approximate device location, helping us optimize our products and services for you.

How We Use Your Personal Data

In general, we use personal data to provide, improve, and develop our products and services, communicate with you, offer targeted advertisements and services, and protect us and our customers.

① Providing, improving, and developing our offerings:

We use personal data for data analysis, research, and audits to enhance our products, services, and advertising. This processing is based on our legitimate interest in providing quality offerings and ensuring business continuity. If you enter a contest or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules, which may contain further details on how we use personal data, so we encourage you to read those rules carefully before participating.

② Communicating with you:

With your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. You may opt out of receiving email communications for marketing purposes at any time. We also may use your data to process and respond to your requests. With your prior express consent, we may share your personal data with third-party partners who may send you marketing communications in relation to their products and services, and personalize your experience with our products and services and on third-party websites and applications to determine the effectiveness of our promotional campaigns.

NOTE: For any of the uses of your data described above that require your prior express consent, you may withdraw your consent at any time.

Cookies Explanation & Usage

Definition of Cookies

Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as cookies.

Usage of Cookies

We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific websites and services you use.

Disclosure & Transfer of Personal Data

Disclosure of Personal Data

We make certain personal data available to strategic partners that work with us to provide our products and services or help us market to customers. Personal data will only be shared by us with these companies in order to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.

Storage, Transfer & Processing of Data

① Fulfillment of legal obligations:

Due to the mandatory laws of the European Economic Area or the country in which you live, we may process your personal data to fulfill relevant legal obligations. For EEA residents, our processing of your personal data will be legitimized pursuant to Article 6(1) of the General Data Protection Regulation (EU) (GDPR) whenever consent is required.

② Business restructuring & protection of rights:

We may share personal data with all our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights, pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations and users.

③ Legal Compliance and Public Interests

It may be necessary – by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence – for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

Minor Privacy Protection

Our products and services are intended for adult users only. We do not knowingly collect, use, or disclose personal data from individuals under the age of 16 (or the equivalent minimum age in your jurisdiction). If we learn that we have inadvertently collected personal data from a minor, we will take prompt and reasonable steps to delete such data from our records.

We are committed to protecting the privacy of individuals under the age of 18. If a minor has provided personal information to us without parental consent, we will take immediate action to remove the relevant data from our systems.

Your Rights Regarding Personal Data

We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data, and to receive your personal data in a structured and standard format.

You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and the security of your personal data, we may request verification information to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. We will respond to all valid requests regarding your data rights within a reasonable timeframe, and in any event within 30 days.

Third-Party Websites & Services

Our websites, products, and services may contain links to or the ability for you to access third-party websites, products, and services. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.

Data Security, Integrity & Retention

We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to ensure the proper use of the data we collect. We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.

Changes to This Privacy Statement

We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the revised Privacy Statement means that you accept the changes. If you do not agree to the revised Privacy Statement, please refrain from using our products or services and close any account you may have created.